Made to Order
Please allow 3-5 business days for your order to be completed.
Shipping & Returns
We start working on your order as soon as it is placed with the confirmation of payment.
Personalized items cannot be returned or exchanged as each piece is customized for you or your loved one!
We strive for 100% customer satisfaction so if you’re unhappy for any reason with any order, we ask that you reach out to our customer service team. Email us at firstname.lastname@example.org and we will work with you to make things right.
Wash inside out
Machine wash cold/warm
Tumble dry low/Dry Flat
Do not iron DESIGN
Return and Refund
We accept order cancellation before the product is shipped or produced. If the order is cancelled, you will get full refund. We cannot cancel the order if the product is already produced or shipped out.
Returns (if applicable)
We accept returns on non-personalized products. Personalized items cannot be returned. Customers have the right to request returns within 14 days after the receipt of their order.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.